Michael Pray

Hi meet

Michael Pray

Senior Sales & Customer Experience Leader

Highly accomplished sales and operations professional with 15+ years of experience in sales leadership, project management, manufacturing, and customer experience. Proven track record of driving revenue growth, managing large cross-functional teams, and delivering complex projects on time and under budget.

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projects done successfully

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award winner

my career

$10M

Revenue Growth Achieved

175+

Employees Managed

15+

Years Industry Experience

My Professional Journey

My career began in customer service and sales operations and evolved into senior project management and operations leadership. Over the years, I advanced to Director and Vice President roles, leading sales and customer experience at an executive level.

Started career in Customer Service & Sales Operations

Progressed into Senior Project Management

Advanced to Operations & Plant Management

Reached Director & Vice President level overseeing Sales & Customer Experience

Explore my Resume

Biography

Experienced sales and operations leader with a strong background in customer experience, project management, and revenue growth.

Qualification

Educated in business and operations with hands-on expertise developed through years of leadership and industry experience.

Experience

Over 15 years of experience across sales, project management, operations, and executive leadership roles.

Contact

Let’s connect to discuss business growth, sales strategy, and customer-focused solutions.

Professional Skills

Sales Strategy & Revenue Growth
89%
Customer Experience Management
78%
Project Management
69%
CRM / ERP Systems
72%

Professional Experience

15+ years of experience in sales, operations, and leadership, driving growth, efficiency, and strong customer-focused results.

O'BH Associates LLC

2023 – 2024
  • Sales Agent Consultant

    Led multi-state sales growth initiatives across 7 states Managed 13 brands and manufacturers Expanded Texas revenue from $2.5M to $10M

Pin Fixtures

2009 – 2023

  • Vice President – Sales & Customer Experience

    2021 – 2023

  • Director – Sales & Customer Experience

    2019 – 2021

  • Operations Manager

    2017 – 2019

  • Plant Manager

    2017

  • Shipping Manager

    2016 – 2017

  • Mill Supervisor

    2014 – 2016

  • Senior Project Manager

    2009 – 2014

Tucker Rocky

2001 – 2009

  • Sales Agent Consultant

    Led multi-state sales growth initiatives across 7 states Managed 13 brands and manufacturers Expanded Texas revenue from $2.5M to $10M

  • Vice President – Sales & Customer Experience

    2021 – 2023

  • Director – Sales & Customer Experience

    2019 – 2021

  • Operations Manager

    2017 – 2019

  • Plant Manager

    2017

  • Shipping Manager

    2016 – 2017

  • Mill Supervisor

    2014 – 2016

  • Senior Project Manager

    2009 – 2014

  • National Accounts Manager

    2006 – 2009

  • Sales Project Specialist

    2003 – 2006

  • Customer Service Representative

    2001 – 2003

Know me from others

Hear what colleagues and clients say about my leadership, expertise, and results-driven approach.

“Michael is a results-driven leader who consistently delivers growth while keeping the customer at the center of every decision.”

    Nolan Laporte
    Nolan Laporte

    Company owner

    “His ability to align sales strategy with operations and customer experience sets him apart from others in the industry.”

      Elias Verheyen
      Elias Verheyen

      Company owner

      “A highly reliable professional with strong leadership skills and a proven track record of driving revenue and operational excellence.”

        Liam Levesque
        Liam Levesque

        Company owner

        Michael combines strategic thinking with hands-on leadership to consistently exceed business goals.

          Rafael Arnold
          Rafael Arnold

          Company owner

          Why Select Michael Pray?

          Proven Results

          15+ years of experience driving revenue growth, operational efficiency, and customer satisfaction.

          Strategic Leadership

          Strong ability to align sales strategy, operations, and customer experience into one clear vision.

          Hands-On Expertise

          Deep experience across sales, manufacturing, project management, and executive leadership roles.

          Customer-Focused Approach

          Consistently delivers solutions that build long-term client relationships and business value.

          Let's Connect

          Let’s connect and discuss how I can help drive growth, improve operations, and create customer-focused solutions.
          Feel free to reach out for collaborations, consulting, or business opportunities.